RE: Fwd: PilotManager

["Jonathan Loran (FAST)" <jloran@xxxxxxxxxxxxxxxx>]

I think PilotManager is a great product.  And it's free to boot.  It
enables me, a Sun user at work, to sync and backup my Palm III.  The
installation of v1.106 is a snap, and it's plenty user friendly.  One
of the researchers I work with, who's very computer phobic can even
sync his Palm III.  I think I speak for many users in saying I really
appreciate the work that has gone into this product.

  - Jonathan Loran -  
  Space Sciences Lab 
     UC Berkeley      
    (510) 643-8485    
jloran@xxxxxxxxxxxxxxxx 

On Thu, 9 Jul 1998, Bharat Mediratta wrote:

> 
> Hoo boy.
> 
> Well, there's an adage for these situations and it goes
> something like this:  "You get what you pay for".
> 
> The fact that PilotManager is where it is now is a tribute
> to the serious amount of time and effort that I, Alan Harder,
> and a host of other people have expended.  The fact that it
> works at all is because we have sweated the small stuff.  
> I laugh when you say "wasted 1 hour trying to make it work".  
> Any idea how many hours we "wasted" on this?  Did you send 
> feedback?  Alan and I made an effort to answer every single 
> question that people asked about PilotManager.  We will help 
> you to get it running expending our own valuable time.
> 
> I love the emails that I (we) get which simply say "It doesn't
> work".  What are we, mind readers?  We're going to divine what
> operating system you're using, extrapolate the bug report and
> then fix it blindly and mail you a patch?  Work with us and
> we'll work with you.  This stuff doesn't write itself and we 
> don't have time to make it perfect.  Unhappy about the 
> documentation?  Offer to help rewrite them.  Don't look at it 
> and say "it sucks, I want more" look at it and say "it needs 
> work, how can I help?"  
> 
> -Bharat
> 
> P.S.	Again, I reiterate: do NOT use v1.009-BETA-4.  You will
> 	regret it.  Alan, you should probably yank it from the site.
> 
> > -----Original Message-----
> > From: Klaus Bergius - SunSoft Germany - Munich
> > [mailto:Klaus.Bergius@xxxxxxxxxxxxxxx]
> > Sent: Friday, July 10, 1998 12:04 AM
> > To: pilotmgr@xxxxxxxxxxxxxxxxxxxxx; Alan.Harder@xxxxxxxxxxxx
> > Subject: Re: Fwd: PilotManager
> > 
> > 
> > > From: Peter.Jodda@xxxxxxxxxxx
> > >
> > > In contrast to your normal mail I must say the Pilotmanager 
> > is a mess.
> > > It does not work at all.
> > > I downloaded the package. The call of PilotManager leads to
> > > a 'perl can not find .....' .
> > > This is not user friendly.
> > > I have the latest versions of perl and Tk installed, but 
> > this does not
> > > help.
> > > Your Readmes are a joke.
> > 
> > Sorry to say, but the guy is quite right actually.
> > Bharat yesterday wrote something about
> > 'ow, where did you get this old version' to somebody
> > who was using 1.009-beta4. Actually I'm using it
> > as well and you can get it from the same place where you
> > copy the latest version, just a couple of lines below
> > in the 'unsupported' section. 
> > 
> > So I got the latest packages and found that they don't
> > work with the Sun ENS provided /usr/dist/exe/perl.
> > I copied perl from perl.org as pointed out on the page.
> > Compiled it, installed and tried perl -V:bincompat3, as
> > suggested in some Readme. The option is not known to perl.
> > 
> > So here I am, wasted Disk space for some perl
> > stuff that I don't need normally and more important wasted
> > 1 hour trying to make it work, but it still doesn't.
> > 
> > Needless to say I'm still using the old 1.009-beta, because
> > it simply installs and works and you can work with it after a
> > couple of minutes.
> > 
> > The guy is right, the stuff is absolutely not user friendly.
> > 
> > -Regards,
> > 	Klaus
> > 
> > 
> > 
> > > In contrast to your normal mail I must say the Pilotmanager 
> > is a mess.
> > > It does not work at all.
> > > I downloaded the package. The call of PilotManager leads to
> > > a 'perl can not find .....' .
> > > This is not user friendly.
> > > I have the latest versions of perl and Tk installed, but 
> > this does not
> > > help.
> > > Your Readmes are a joke.
> > > 
> > > Why couldn't you write in C, which is easy to compile and debug?
> > > 
> > > Is anywhere a description about the Hotsync-process and the 
> > dataformat.
> > > Then I can write a C-program.
> > > 
> > > The not happy
> > > Peter Jodda
> > > 
> > > 
> > > ----- End Included Message -----
> > > 
> > > 
> > --------------------------------------------------------------
> > ----------
> > > ***********************************************************
> > > *             This is a public mailing list!              *
> > > * Please do not publish Sun proprietary information here! *
> > > *        -  -  -  -  -  -  -  -  -  -  -  -  -  -         *
> > > *             http://www.moshpit.org/pilotmgr             *
> > > ***********************************************************
> > 
> > Best Regards,
> > 	Klaus
> > ______________________________________________________________
> > ________________
> >     Klaus Bergius   +49-89-46008-535 Fax-545   x12535
> >     Technical Sales Manager, Software & Technology Sales 
> > Central Europe
> > ______________________________________________________________
> > ________________
> > 
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