RE: Fwd: PilotManager

[Bharat Mediratta <Bharat@xxxxxxxxx>]

Hoo boy.

Well, there's an adage for these situations and it goes
something like this:  "You get what you pay for".

The fact that PilotManager is where it is now is a tribute
to the serious amount of time and effort that I, Alan Harder,
and a host of other people have expended.  The fact that it
works at all is because we have sweated the small stuff.  
I laugh when you say "wasted 1 hour trying to make it work".  
Any idea how many hours we "wasted" on this?  Did you send 
feedback?  Alan and I made an effort to answer every single 
question that people asked about PilotManager.  We will help 
you to get it running expending our own valuable time.

I love the emails that I (we) get which simply say "It doesn't
work".  What are we, mind readers?  We're going to divine what
operating system you're using, extrapolate the bug report and
then fix it blindly and mail you a patch?  Work with us and
we'll work with you.  This stuff doesn't write itself and we 
don't have time to make it perfect.  Unhappy about the 
documentation?  Offer to help rewrite them.  Don't look at it 
and say "it sucks, I want more" look at it and say "it needs 
work, how can I help?"  

-Bharat

P.S.	Again, I reiterate: do NOT use v1.009-BETA-4.  You will
	regret it.  Alan, you should probably yank it from the site.

> -----Original Message-----
> From: Klaus Bergius - SunSoft Germany - Munich
> [mailto:Klaus.Bergius@xxxxxxxxxxxxxxx]
> Sent: Friday, July 10, 1998 12:04 AM
> To: pilotmgr@xxxxxxxxxxxxxxxxxxxxx; Alan.Harder@xxxxxxxxxxxx
> Subject: Re: Fwd: PilotManager
> 
> 
> > From: Peter.Jodda@xxxxxxxxxxx
> >
> > In contrast to your normal mail I must say the Pilotmanager 
> is a mess.
> > It does not work at all.
> > I downloaded the package. The call of PilotManager leads to
> > a 'perl can not find .....' .
> > This is not user friendly.
> > I have the latest versions of perl and Tk installed, but 
> this does not
> > help.
> > Your Readmes are a joke.
> 
> Sorry to say, but the guy is quite right actually.
> Bharat yesterday wrote something about
> 'ow, where did you get this old version' to somebody
> who was using 1.009-beta4. Actually I'm using it
> as well and you can get it from the same place where you
> copy the latest version, just a couple of lines below
> in the 'unsupported' section. 
> 
> So I got the latest packages and found that they don't
> work with the Sun ENS provided /usr/dist/exe/perl.
> I copied perl from perl.org as pointed out on the page.
> Compiled it, installed and tried perl -V:bincompat3, as
> suggested in some Readme. The option is not known to perl.
> 
> So here I am, wasted Disk space for some perl
> stuff that I don't need normally and more important wasted
> 1 hour trying to make it work, but it still doesn't.
> 
> Needless to say I'm still using the old 1.009-beta, because
> it simply installs and works and you can work with it after a
> couple of minutes.
> 
> The guy is right, the stuff is absolutely not user friendly.
> 
> -Regards,
> 	Klaus
> 
> 
> 
> > In contrast to your normal mail I must say the Pilotmanager 
> is a mess.
> > It does not work at all.
> > I downloaded the package. The call of PilotManager leads to
> > a 'perl can not find .....' .
> > This is not user friendly.
> > I have the latest versions of perl and Tk installed, but 
> this does not
> > help.
> > Your Readmes are a joke.
> > 
> > Why couldn't you write in C, which is easy to compile and debug?
> > 
> > Is anywhere a description about the Hotsync-process and the 
> dataformat.
> > Then I can write a C-program.
> > 
> > The not happy
> > Peter Jodda
> > 
> > 
> > ----- End Included Message -----
> > 
> > 
> --------------------------------------------------------------
> ----------
> > ***********************************************************
> > *             This is a public mailing list!              *
> > * Please do not publish Sun proprietary information here! *
> > *        -  -  -  -  -  -  -  -  -  -  -  -  -  -         *
> > *             http://www.moshpit.org/pilotmgr             *
> > ***********************************************************
> 
> Best Regards,
> 	Klaus
> ______________________________________________________________
> ________________
>     Klaus Bergius   +49-89-46008-535 Fax-545   x12535
>     Technical Sales Manager, Software & Technology Sales 
> Central Europe
> ______________________________________________________________
> ________________
> 
> --------------------------------------------------------------
> ----------
> ***********************************************************
> *             This is a public mailing list!              *
> * Please do not publish Sun proprietary information here! *
> *        -  -  -  -  -  -  -  -  -  -  -  -  -  -         *
> *             http://www.moshpit.org/pilotmgr             *
> ***********************************************************
> 
------------------------------------------------------------------------
***********************************************************
*             This is a public mailing list!              *
* Please do not publish Sun proprietary information here! *
*        -  -  -  -  -  -  -  -  -  -  -  -  -  -         *
*             http://www.moshpit.org/pilotmgr             *
***********************************************************