Re: Fwd: PilotManager

[Mark Shafton <shafton@sjc01sbx3b>]

"Me thinkst thou dost complain too much!"

I normally stay out of philosophical debates but I can not resist this
one.  Whlie once I was a software engineer (can you say assembly language?)
I have been in marketing for more than a decade so my skills are hardly
what you would call sharp.

I downloded PilotManager for the first time last sept. (1.002??). With
the documentation on the site, I had it up and running on Solaris 2.4 in
about 90 seconds. It has run ever since and has been upgraded several
times, now running 1.100 and Solaris 2.5.1. I found the documentation to
be right on the money and the two problems I had in almost a year turned
out to be one user error, and one hardware failure. I have installed and
set this up for more than a dozen of my colleagues, including a Solaris X86
installation and even that took about 10 minutes.

I for one think Bharat/Alan and the other CONTRIBUTORS have done an outstanding
job and I am most greatful. I could not imagine working without my pilot
now. When it broke, I was almost shutdown till the replacement arrived. :-)

It amazes me that the loudest complainers seem to be the most techincal
of this group. How can you be having more trouble than the marketing folks??
I'm not even sure I could do some of the things I have seen described as
workarounds. Sounds like trying too hard!

I would echo Bharat's sentiments, if you don't like it, help fix it!
We have all paid money for software which worked a whole lot worse than
what we got here for FREE. 

Great Job! Keep up the good work, PLEASE.

Mark



 Date: Fri, 10 Jul 1998 09:03:33 +0200 (MET DST)
 From: Klaus Bergius - SunSoft Germany - Munich <Klaus.Bergius@Germany>
 Subject: Re: Fwd: PilotManager
 To: pilotmgr@xxxxxxxxxxxxxxxxxxxxx, Alan.Harder@Ebay
 MIME-Version: 1.0
 Content-MD5: UZOqy7TdcghbyoMrdCHgmw==
 
 > From: Peter.Jodda@xxxxxxxxxxx
 >
 > In contrast to your normal mail I must say the Pilotmanager is a mess.
 > It does not work at all.
 > I downloaded the package. The call of PilotManager leads to
 > a 'perl can not find .....' .
 > This is not user friendly.
 > I have the latest versions of perl and Tk installed, but this does not
 > help.
 > Your Readmes are a joke.
 
 Sorry to say, but the guy is quite right actually.
 Bharat yesterday wrote something about
 'ow, where did you get this old version' to somebody
 who was using 1.009-beta4. Actually I'm using it
 as well and you can get it from the same place where you
 copy the latest version, just a couple of lines below
 in the 'unsupported' section. 
 
 So I got the latest packages and found that they don't
 work with the Sun ENS provided /usr/dist/exe/perl.
 I copied perl from perl.org as pointed out on the page.
 Compiled it, installed and tried perl -V:bincompat3, as
 suggested in some Readme. The option is not known to perl.
 
 So here I am, wasted Disk space for some perl
 stuff that I don't need normally and more important wasted
 1 hour trying to make it work, but it still doesn't.
 
 Needless to say I'm still using the old 1.009-beta, because
 it simply installs and works and you can work with it after a
 couple of minutes.
 
 The guy is right, the stuff is absolutely not user friendly.
 
 -Regards,
 	Klaus
 
 
 
 > In contrast to your normal mail I must say the Pilotmanager is a mess.
 > It does not work at all.
 > I downloaded the package. The call of PilotManager leads to
 > a 'perl can not find .....' .
 > This is not user friendly.
 > I have the latest versions of perl and Tk installed, but this does not
 > help.
 > Your Readmes are a joke.
 > 
 > Why couldn't you write in C, which is easy to compile and debug?
 > 
 > Is anywhere a description about the Hotsync-process and the dataformat.
 > Then I can write a C-program.
 > 
 > The not happy
 > Peter Jodda
 > 
 > 
 > ----- End Included Message -----
 > 
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 > * Please do not publish Sun proprietary information here! *
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 Best Regards,
 	Klaus
 ______________________________________________________________________________
     Klaus Bergius   +49-89-46008-535 Fax-545   x12535
     Technical Sales Manager, Software & Technology Sales Central Europe
 ______________________________________________________________________________
 
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