Re: Fwd: PilotManager

[Kent White <kent.white@East>]

Mark is right on the money!!!!  Any issues I have had have always been
my error.  It really does work great.  Keep up the good work!!!

Kent White.

Mark Shafton wrote:
> 
> "Me thinkst thou dost complain too much!"
> 
> I normally stay out of philosophical debates but I can not resist this
> one.  Whlie once I was a software engineer (can you say assembly language?)
> I have been in marketing for more than a decade so my skills are hardly
> what you would call sharp.
> 
> I downloded PilotManager for the first time last sept. (1.002??). With
> the documentation on the site, I had it up and running on Solaris 2.4 in
> about 90 seconds. It has run ever since and has been upgraded several
> times, now running 1.100 and Solaris 2.5.1. I found the documentation to
> be right on the money and the two problems I had in almost a year turned
> out to be one user error, and one hardware failure. I have installed and
> set this up for more than a dozen of my colleagues, including a Solaris X86
> installation and even that took about 10 minutes.
> 
> I for one think Bharat/Alan and the other CONTRIBUTORS have done an outstanding
> job and I am most greatful. I could not imagine working without my pilot
> now. When it broke, I was almost shutdown till the replacement arrived. :-)
> 
> It amazes me that the loudest complainers seem to be the most techincal
> of this group. How can you be having more trouble than the marketing folks??
> I'm not even sure I could do some of the things I have seen described as
> workarounds. Sounds like trying too hard!
> 
> I would echo Bharat's sentiments, if you don't like it, help fix it!
> We have all paid money for software which worked a whole lot worse than
> what we got here for FREE.
> 
> Great Job! Keep up the good work, PLEASE.
> 
> Mark
> 
>  Date: Fri, 10 Jul 1998 09:03:33 +0200 (MET DST)
>  From: Klaus Bergius - SunSoft Germany - Munich <Klaus.Bergius@Germany>
>  Subject: Re: Fwd: PilotManager
>  To: pilotmgr@xxxxxxxxxxxxxxxxxxxxx, Alan.Harder@Ebay
>  MIME-Version: 1.0
>  Content-MD5: UZOqy7TdcghbyoMrdCHgmw==
> 
>  > From: Peter.Jodda@xxxxxxxxxxx
>  >
>  > In contrast to your normal mail I must say the Pilotmanager is a mess.
>  > It does not work at all.
>  > I downloaded the package. The call of PilotManager leads to
>  > a 'perl can not find .....' .
>  > This is not user friendly.
>  > I have the latest versions of perl and Tk installed, but this does not
>  > help.
>  > Your Readmes are a joke.
> 
>  Sorry to say, but the guy is quite right actually.
>  Bharat yesterday wrote something about
>  'ow, where did you get this old version' to somebody
>  who was using 1.009-beta4. Actually I'm using it
>  as well and you can get it from the same place where you
>  copy the latest version, just a couple of lines below
>  in the 'unsupported' section.
> 
>  So I got the latest packages and found that they don't
>  work with the Sun ENS provided /usr/dist/exe/perl.
>  I copied perl from perl.org as pointed out on the page.
>  Compiled it, installed and tried perl -V:bincompat3, as
>  suggested in some Readme. The option is not known to perl.
> 
>  So here I am, wasted Disk space for some perl
>  stuff that I don't need normally and more important wasted
>  1 hour trying to make it work, but it still doesn't.
> 
>  Needless to say I'm still using the old 1.009-beta, because
>  it simply installs and works and you can work with it after a
>  couple of minutes.
> 
>  The guy is right, the stuff is absolutely not user friendly.
> 
>  -Regards,
>         Klaus
> 
> 
> 
>  > In contrast to your normal mail I must say the Pilotmanager is a mess.
>  > It does not work at all.
>  > I downloaded the package. The call of PilotManager leads to
>  > a 'perl can not find .....' .
>  > This is not user friendly.
>  > I have the latest versions of perl and Tk installed, but this does not
>  > help.
>  > Your Readmes are a joke.
>  >
>  > Why couldn't you write in C, which is easy to compile and debug?
>  >
>  > Is anywhere a description about the Hotsync-process and the dataformat.
>  > Then I can write a C-program.
>  >
>  > The not happy
>  > Peter Jodda
>  >
>  >
>  > ----- End Included Message -----
>  >
>  > ------------------------------------------------------------------------
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> 
>  Best Regards,
>         Klaus
>  ______________________________________________________________________________
>      Klaus Bergius   +49-89-46008-535 Fax-545   x12535
>      Technical Sales Manager, Software & Technology Sales Central Europe
>