RE: Fwd: PilotManager

[Caryl TAKVORIAN - Sun UK <carylt@cby-wts>]

> Well, there's an adage for these situations and it goes
> something like this:  "You get what you pay for".
> 
> The fact that PilotManager is where it is now is a tribute
> to the serious amount of time and effort that I, Alan Harder,
> and a host of other people have expended.  The fact that it
> works at all is because we have sweated the small stuff.  
> I laugh when you say "wasted 1 hour trying to make it work".  
> Any idea how many hours we "wasted" on this?  Did you send 
> feedback?  Alan and I made an effort to answer every single 
> question that people asked about PilotManager.  We will help 
> you to get it running expending our own valuable time.
> 
> I love the emails that I (we) get which simply say "It doesn't
> work".  What are we, mind readers?  We're going to divine what
> operating system you're using, extrapolate the bug report and
> then fix it blindly and mail you a patch?  Work with us and
> we'll work with you.  This stuff doesn't write itself and we 
> don't have time to make it perfect.  Unhappy about the 
> documentation?  Offer to help rewrite them.  Don't look at it 
> and say "it sucks, I want more" look at it and say "it needs 
> work, how can I help?"  
> 

Well done guys. I spent about a week getting it to work on my 2.7 build and I 
don't regret it. You've done a great job and it seems it need to be recognised.


Caryl Takvorian
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     _/_/_/   _/    _/  _/     _/   | Caryl Takvorian
    _/       _/    _/  _/_/   _/    | Software Support Engineer
   _/_/_/   _/    _/  _/  _/ _/     | Sun Developer Connection
      _/   _/    _/  _/   _/_/      |
 _/_/_/    _/_/_/   _/     _/       | Phone: +44 (0)1276 416 121
                                    | Fax:   +44 (0)1276 677 121
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