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Re: 0000 (was: Re: Why should I re-digitize every so often in these days??)
- To: pilotmgr@xxxxxxxxxxxxxxxxxxxxxxx
- Subject: Re: 0000 (was: Re: Why should I re-digitize every so often in these days??)
- From: "Jaime J. Maiz" <jmaiz@xxxxxxxxxx>
- Date: Thu, 18 Mar 1999 08:13:42 -0600
- Organization: Lucent Technologies
- References: <0F8R00KEB6OVLW@ha-sims.eng.sun.com>
- Sender: owner-pilotmgr@moshpit
Folks,
Thanks for the info, but I have a Palm III running Version 3.0 of the OS and was
also experiencing this problem. I downloaded version 3.0.2 of the Palm OS but
the fixes described in there don't seem related to our common problem.
Jaime
Ienup Sung wrote:
> Hi,
>
> Just to share info with you, this is what I received from Palm support
> folks. By the way, after I upgraded the system to 2.0.5 that I've done last
> week, it seems working fine so far.
>
> With regards,
>
> Ienup
>
> ------------- Begin Forwarded Message -------------
>
> Date: Tue, 16 Mar 1999 12:34:07 -0500
> From: Support <support@xxxxxxxx>
> Subject: 0000
> To: ienup.sung@xxxxxxxxxxx
> MIME-version: 1.0
> Content-transfer-encoding: 7bit
>
> > Robert, Kent, Jean, Jaime, thanks for your email.
> >
> > It might be a problem of touch pad itself as Robert let us know.
> > I'm forwarding this email to support@xxxxxxxx for just in case if they
> > have
> > any new solution other than suggesting replacing the screen.
> >
> > For 3Com customer support folks, my unit is Palm Pilot Professional,
> > serial number(?) from back is 106V1AR77JCE, System v.2.0.4 Pro.
> >
> > Also, I'm trying to do a hard reset (by pressing the reset switch while
> > holding down the power key) if that will ever fix the problem. I'll
> > report
> > back after a week or so if I dont't see the problem any more.
> >
> > With regards,
> >
> > Ienup
> >
> >
> > ] Date: Thu, 11 Mar 1999 14:07:39 -0800 (PST)
> > ] From: Kent Madsen <Kent.Madsen@xxxxxxxxxxx>
> > ] Subject: Re: Why should I re-digitize every so often in these days??
> > ] To: ienup.sung@xxxxxxxxxxx, Robert.Sakmar@xxxxxxxxxxxxxxx
> > ] Cc: pilotmgr@xxxxxxxxxxxxxxxxxxxxxxx
> > ] MIME-version: 1.0
> > ] Content-type: TEXT/plain; charset=us-ascii
> > ]
> > ] Robert & Ienup,
> > ]
> > ] I've experienced this, but I don't think it has been related to the age
> > of my
> > ] Pilot (a Pro, now 14.5 months old). My need for re-digitizing seems to
> >
> > increase
> > ] as the batteries age.
> > ]
> > ] Kent
> > ]
> > ]
> > ] >Date: Thu, 11 Mar 1999 15:37:32 -0600 (CST)
> > ] >From: Robert Sakmar - Sun Kansas City <Robert.Sakmar@xxxxxxxxxxxxxxx>
> > ] >Subject: Re: Why should I re-digitize every so often in these days??
> > ] >To: ienup.sung@xxxxxxxxxxx
> > ] >Cc: pilotmgr@xxxxxxxxxxxxxxxxxxxxxxx
> > ] >MIME-Version: 1.0
> > ] >Content-MD5: m1zCCzaUMbiiIkic1KWSog==
> > ] >
> > ] >Ienup:
> > ] >
> > ] >I developed this problem on my pilot5000 at about 2 years of use.
> > ] >Eventually I could not longer re-digitize without a HARD reset.
> > ] >Calls to 3com said that this could only be fixed with a new screen.
> > ] >I eventually purchased a palm3.
> > ] >
> > ] >Sorry
> > ] >Rob Sakmar
> > ] >>Date: Thu, 11 Mar 1999 13:10:51 -0800 (PST)
> > ] >>From: Ienup Sung <ienup.sung@eng>
> > ] >>Subject: Why should I re-digitize every so often in these days??
> > ] >>To: pilotmgr@xxxxxxxxxxxxxxxxxxxxxxx
> > ] >>MIME-version: 1.0
> > ] >>Content-MD5: ieiCJ8l6XxhkEU9tg2D0cw==
> > ] >>
> > ] >>Hi,
> > ] >>
> > ] >>In these days, my palm pilot's touch pad is a bit out of synch in
> > terms of
> > ] >>position. After a few days, I have to re-"Digitizer" to make it
> > understand
> > ] >>correct position. Have you ever heard about this problem? Any
> > solution for
> > ] >>this problem? My unit is about 1.5 years old by the way and I don't
> > want to
> > ] >>buy a new one yet. thanks for your help.
> > ] >>
> > ] >>With regards,
> > ] >>
> > ] >>Ienup
> > ] >>----------------------------------------------------------------------
> > --
> > ] >>***********************************************************
> > ] >>* This is a public mailing list! *
> > ] >>* Please do not publish Sun proprietary information here! *
> > ] >>* - - - - - - - - - - - - - - *
> > ] >>* http://www.moshpit.org/pilotmgr *
> > ] >>***********************************************************
> > ] >
> > ] >
> > ] >Robert Sakmar
> > ] >Sun Microsystems
> > ] >Regional System Support Engineer - MidAmerica
> > ] >Phone: 913-317-3815
> > ] >Fax: 913-317-3803
> > ] >Email: robert.sakmar@xxxxxxxxxxxxxxx
> > ] >
> > ] >
> > ] >-----------------------------------------------------------------------
> > -
> > ] >***********************************************************
> > ] >* This is a public mailing list! *
> > ] >* Please do not publish Sun proprietary information here! *
> > ] >* - - - - - - - - - - - - - - *
> > ] >* http://www.moshpit.org/pilotmgr *
> > ] >***********************************************************
> > ]
> > ]
> > __________________________________________________________________________
> > _____
> > ] |/ Kent W. Madsen EMAIL:
> > kent.madsen@xxxxxxx
> > ] |\/| Business Technologist PHONE: x66568
> 650/336-6568
> > ] | | Software Information Resources SUN MICROSYSTEMS,
> INC.
> > ]
> >
>
> Hello 3Com Customer,
>
> Thank you for contacting Palm Computing(R) Online Support. I see that you
> must frequently re-calibrate or re-digitize your PalmPilot display screen.
>
> Please make sure that you are using the latest version of the OS. Currently,
> this is version 1.0.6 for the 1000 and 5000 models and version 2.0.5 for the
> PalmPilot Personal and Professionals. To check what version of the Palm OS
> you are running, open the Memory application on your PalmPilot and look in
> the upper right-hand corner. Palm OS updates can be found on our Web site
> at: http://www.palm.com/custsupp/downloads/indexdl.html
>
> If this does not help, I recommend that you attempt a hard reset. A hard
> reset will remove all data and foreign applications that reside on your
> PalmPilot, reset the OS, and restore the unit to its default configuration.
> However, all data previously synchronized with the Desktop will be restored
> during the next HotSync. Therefore, we suggest that you HotSync your unit
> with the Desktop before performing this procedure if possible. To perform a
> hard reset:
>
> 1. Hold down the green power button on the PalmPilot's front panel.
> 2. While holding down the power button, use the tip of an unfolded
> paper clip (or similar object without a sharp tip) to gently
> press the Reset button on the back of the unit.
> 3. A message prompt should appear on the PalmPilot's screen, warning
> that you are about to erase all the data stored on your PalmPilot.
> Press the scroll up button on the PalmPilot's front panel to
> complete the hard reset. Now, the Digitizer screen appears, the
> same as starting the PalmPilot for the first time.
>
> At this time, select Custom from the HotSync menu. Choose the appropriate
> user name from the list at the top of the Custom dialog box. For each
> PalmPilot application (Date Book, Address Book, To Do List, Memo Pad, Mail,
> and Expense), change the HotSync Action to "Desktop overwrites PalmPilot."
> HotSync the unit to restore all data. Note: HotSync Actions will revert to
> their default settings automatically for the next HotSync.
>
> Hope this helps!
>
> Please post all replies under this message.
>
> Thank You,
>
> Mike W.
> Palm Computing(R) Online Support
>
> #:RES;1
> VRDS45
> RES17
>
> ------------- End Forwarded Message -------------
>
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> * Please do not publish Sun proprietary information here! *
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--
Jaime J. Maiz IH 4B-306
mailto:jmaiz@xxxxxxxxxx (630) 979-2088
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