Re: Strange behaviour on my Pilot - who should I talk to?

[Charles Merriam <Charles.Merriam@Eng>]

Hello Edward,

This type of problem can come from some overloading of the calendar in
the PalmPilot.  When I had this problem, the user had several years of
calendar in the PalmPilot.

1.  I backed up the Palm to a PC.
2.  I told the PC to purge all events older than 2 weeks.
3.  I did a hard reset on the Palm, erasing all data on Palm.
4.  I restored the Palm from the PC.
5.  I set Calendar Manager to sync only the past 25 weeks.
6.  I hit a SyncCM just to be safe.
7.  I synced the Palm with Calendar Manager.
8.  Life is good.


> Date: Wed, 4 Feb 1998 16:34:27 +0200 (IST)
> From: Edward Resnick - Sun SMCC - Tel Aviv <Edward.Resnick@Israel>
> Subject: Strange behaviour on my Pilot - who should I talk to?
> To: pilotmgr@xxxxxxxxxxxxxxxxxxxxx
> Cc: samcramer@xxxxxxx
> MIME-Version: 1.0
> Content-MD5: McK8xdBakSIHedLt8Iuswg==
> 
> Hi Pilot users.
> 
> My Pilot has started to behaviour strangely. The Pilot responds very slowly
> and sometimes no at all. Sometimes pushing the ON/OFF button has no effect
> (ie will not turn the Pilot off or will not turn it on). The screen is
> sluggish and sometimes the buttons do not respond.
> 
> I tried syncing with PilotManager and all of a sudden the Pilot and the
> Ultra1 could not connect!
> 
> Any ideas?
> 
> Thanks.
> ______________________________________________________________________________
> Edward Resnick SE                               Sun Microsystems Israel, Ltd.
> Tel:    +972-(0)9-951-3466                      11 Galgalei Haplada
> Mobile: +972-(0)52-946-800                      P.O. Box 12520
> Fax:    +972-(0)9-951-3467                      Industrial Area Herzelia 46733
> email:  Edward.Resnick@xxxxxxxxxxxxxx           Israel
> 
> 
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Charles Merriam
JavaSoft Datacom/Telecom Systems Engineer
408.343.1728
408.863.3237 fax
800.701.9218 pager
charles.merriam@xxxxxxxxxxx

Sun Microsystems, JavaSoft Division
901 San Antonio Road, MS UCUP01-102
Palo Alto, CA  94303


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