Re: PalmPilot Battery Problem

["Kevin J. Wu (Sunnyvale Bldg 3)" <Kevin.J.Wu@Eng>]

I had the same problem.  You probably have to send it in
to 3Com to get the insides of your Pilot replaced (for free if under
warantee).  That is what I had to do.  It only took
5 days in total, they will send you a shipping box
that you send back with your Pilot.

The other thing they had me do over the phone (while
I talked to their technician( is pop-out and back
in the chip-board in the back.  That did not work
for me, and it is kind of tricky so call them before you
try it on your own.

kevin

> Date: Wed, 24 Jun 1998 10:49:58 -0600 (MDT)
> From: Lou Ordorica <lou@Central>
> Subject: PalmPilot Battery Problem
> To: pilotmgr@xxxxxxxxxxxxxxxxxxxxxxx
> MIME-Version: 1.0
> Content-MD5: w5M4STu0SfwGSjPceq3sjQ==
> 
> 
> Hi,
> 
> I have a perplexing problem. Everytime I change my 
> Pilot's batteries, I lose all my data.
> 
> The owner's manual says I have a minute to install fresh 
> batteries while the built-in power source stores the data
> in memory, but this doesn't seem to work on my PalmPilot Personal
> (just upgraded with 2MB PalmIII OS upgrade).
> 
> After installing a new set of Alkalines, I tried removing them
> and replacing them immediately - same results, my data was
> lost (good thing I have PilotManager to restore a backup!)
> 
> Any help is appreciated.
> 
> Thanks,
> 
> -lou
> 
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         ______
        /_____/\             Kevin John Wu         
       /____ \\ \            CAD/CAE Engineer
      /_____\ \\ /           
     /_____/ \/ / /          Sun Microsystems
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    \_____\//\   / /         Sunnyvale, CA 94086
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