Re: 5 Pilots Down Because????

[Justyna Horwat <Justyna.Horwat@Eng>]

Whenever I replace the batteries on my pilot I have a hard reset and loose
all my data. I tried to do it as fast as possible but everytime it's a hard
reset. I take it this is not normal. How much time should I have between
taking a battery out and putting a new one in?

I bought my pilot used so I don't think any warranty coverage applies.

Thanks!

Justyna
< horwat@xxxxxxxxxxx >


> All-
> 
> I bought my pilot in October.  Since that time, I have had to replace it now
> going on 6 times.  The last 3 times have been to an unrecoverable System
> software fault.  Pilot can't reset, and can't even reboot to a Welcome to
> PalmPilot screen (the opening screen).  Totally hosed system.
> 
> 3Com says they know nothing about this - say it has to be some software
> interface problem or, even worse (not that I believe them), a virus.
> 
> I use the Pilot with SyncCm latest version, also Puma Intellisync (so I can
> link into my Goldmine contact manager).
> 
> has anyone else experienced any problem even vaguely similar to this?  
> 
> While 3Com has graciously replaced all of these, I'm to a point where I'm
> about ready to chuck the whole thing and try a different PDA.  But then I
> loose the calendar manager interface, which I am very loath to do.
> 
> 	Arthur
> 
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